• Order before 12PM for  same day delivery*
  •  07 3278 0266
  •  385 Sherwood Rd, Rocklea, QLD 4106
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Delivery Terms

Delivery

All delivery fees will be quoted at time of check out. Additional fees may be charged if flowers are redirected due to incorrect information or change of address.

Orders received before 12:00PM (GMT +10 (Queensland)) Tuesday to Friday will be available for same day delivery. Saturday deliveries will need to be placed by 10:00AM Friday prior. Orders received after these times may be delivered the next working day.

Our deliveries are generally made during local business hours, however some residential orders may be later with a cut off time of 6:30pm. Business addresses will be delivered by 5pm, unless otherwise advised.

Brisbane Market Flowers employs and trains their Flower Couriers. It is at their discretion whether it is safe to leave flowers at an address.
In the event we do not leave the flowers we will make every attempt to contact the recipient for redelivery, this will incur an additional delivery fee.

A calling card will be left at the property with our contact details.

Unless otherwise stated Brisbane Market Flowers does not deliver on Sunday and Public Holidays.

Special Events

Brisbane Market Flowers reserves the right to set different terms and conditions in relations to special events. These include but are not limited to Valentine’s Day, Mother’s Day and Christmas.

Valentine’s Day and Mother’s Day

To ensure delivery on the day, orders must be placed by close of business the prior working day. It is not possible to guarantee delivery times on the day, but we will ensure:

  • All deliveries to work addresses will arrive by 5:30pm.
  • All deliveries to residential address will arrive by 7pm.

Deliveries to rural addresses and secured buildings such as apartment blocks with no on-site management cannot be guaranteed.

It is the customer’s responsibility to provide a full and correct address and phone number at time of ordering. The recipient should be in attendance at the address.

Brisbane Market Flowers will not be held responsible for any provided gifts.

Delivery areas may be limited due to order volume. A Surcharge may apply to deliveries on Special Event day.

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Don't see your question in the list below? Reach out to the team here.

 

What is the cutoff time for same-day delivery?

Our cutoff time for same-day delivery is 12pm (midday) from Monday - Friday. Saturday deliveries we require more notice though so please have your orders in by the previous day. For more info, check out our terms & conditions page.

Where in Brisbane do you deliver?

We offer local flower delivery to most of the Brisbane region. Delivery costs do vary from suburb to suburb. To see if your suburb is covered and how much it will be, please use our shipping calculator in the checkout.

What if you don't deliver to my area?

We do our best to deliver to as many suburbs in Brisbane as we can, but some might be just a bit too far to be cost-effective for our customers. To check whether we deliver to your suburb, use the shipping calculator in our checkout.

How much are your delivery fees?

Delivery fees vary from suburb to suburb. Please use the shipping calculator in our checkout to get an accurate, up-to-date quote.

Can I organise delivery for a specific time?

Our couriers routes are based on efficiency so we can't guarantee a specific time. That being said, we do our best to work with our customers to ensure the smoothest possible delivery process. If you have a specific delivery request, give us a call on 07 3278 0266 and we'll do our best to accommodate you.

What if no one is home to accept delivery?

Don't worry! If nobody is home, we'll try to find a safe, cool area out of direct sunlight to leave your flowers. While it's always best to ensure someone is home we understand that sometimes this doesn't always go to plan!

Your flowers will have water in them to temporarily prevent them from drying out, but if you know that nobody will be home to accept the order, we recommend adding a vase to your order for a bit more of a buffer.

If we can't find a safe or shady spot to leave your flowers, we'll contact the recipient to arrange a better time. This may incur an additional fee.

Does Brisbane Market Flowers do weddings or events?

You bet! Check out our weddings page for more info, and get in touch with us for any event you might have in mind.

Are you open Sunday or Monday?

We are open Monday - Saturday, but are closed on Sundays.

What if some (or all) of what I ordered isn't available?

We do our very best to ensure that we can provide exactly what you've ordered. Due to the seasonal nature of flowers and recent supply chain interruptions out of our control, this can sometimes result in us needing to substitute some of the flowers in your order.

Rest assured we will substitute flowers with equal or greater value. We appreciate your patience and understanding.

Should I buy the man in my life flowers?

YES. Normalise giving men flowers!

Here’s a few tips to keep your fresh cut flowers looking great for longer!

Trim Your Stems

With sharp scissors, trim the ends of the stems at an angle. This provides the flower a larger surface area to absorb water to keep it happy and healthy.

Move Them To A Vase

Put your flowers in a vase ¾ filled with fresh, clean, room-temperature water.
Pro Tip: A cap of bleach added to the water will kill any bacteria that might cause your flowers to prematurely expire.

Stay Hydrated

Ensure the water in their vase doesn’t dry up! On hot days you might be surprised at how thirsty your flowers can be, and how quickly the water in their vase can evaporate.

Only Stems In The Water

Keep loose foliage and debris from below the water line. Not only does it look untidy, decaying foliage in the water can breed nasty bacteria.

Change The Water & Re-Trim

Every few days, change the water and re-trim your stems. Re-trimming helps your flowers maintain their ability to drink water, and just like us humans, we prefer fresh, clean water to drink!

Sunlight Not Required

It might sound strange, but cut flowers don’t need sunlight to live. Sometimes this can actually dry them out quicker, so it’s best to keep them out of direct sunlight and in a cool area.

Climate Control

You can place flowers anywhere in your house, but it’s best to keep them away from air conditioners blowing directly onto them, or in the presence of heaters.

Keep Away From Fruit & Veggies

While it may be enticing to stage your own modern interpretation of a Van Gough, it’s best to keep fruit and vegetables away from your flowers. The (harmless) gas they emit actually shortens the life of your flowers, so it’s probably best to stick to chocolate – don’t mind if we do!

Thanks for contacting us. We'll get back to you as soon as possible.

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Size Guide - Bouquets - Brisbane Market Flowers

Size Guide - Boxed - Brisbane Market Flowers

Size Guide - Vases - Brisbane Market Flowers

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